Shipping Policy

Last Updated: October 5, 2026

Thank you for shopping with us. We are committed to processing and shipping your order as quickly and reliably as possible.

Order Processing

Orders are generally processed within 1–2 business days after payment has been successfully received.

Orders placed on weekends or Canadian statutory holidays will be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Within Canada

We currently offer shipping across Canada.

Standard Shipping

• Delivery Time: Approximately 3–5 business days

• Shipping Fee: $13.95 CAD

Express Shipping

• Delivery Time: Approximately 1–3 business days

• Shipping Fee: $24.95 CAD

Delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, holidays, or other circumstances outside our control.

Remote and rural locations may require additional delivery time.

Shipping Delays

While we do our best to ensure your order arrives on time, shipping delays can occasionally occur due to:

• Severe weather

• Carrier delays

• High shipping volumes

• Canadian statutory holidays

• Incorrect or incomplete delivery information

• Other circumstances beyond our control

If your tracking information has not updated for several business days, please contact us so we can help investigate the shipment.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply if the order needs to be shipped again.

Please contact us as soon as possible if you notice an error in your shipping address after placing an order. We cannot guarantee that address changes can be made after an order has entered processing or been shipped.

Lost, Stolen, or Damaged Packages

Once an order has been delivered to the shipping address provided at checkout, we are not responsible for packages that are lost or stolen after delivery.

If your package arrives damaged, please contact us as soon as possible with your order number and photographs of the damaged package and products.

For packages that appear to be lost in transit, please contact us so we can assist with the appropriate carrier investigation.

Tracking Information

Tracking information will be provided by email when available.

Please allow some time for tracking information to become active after the shipping label has been created. In some cases, tracking may not update until the carrier has received and scanned the package.

Shipping Restrictions

We reserve the right to refuse or cancel an order where shipping or delivery is restricted by applicable federal, provincial, territorial, or municipal laws or regulations.

Customers are responsible for ensuring that the products they order are permitted for delivery to their location.

Contact Us

If you have questions about your order or shipping, please contact our customer support team with your order number and shipping details.

We will be happy to assist you.